Welcome to epoxyartcraft.com, operated by Prayash Distributors (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you place an order, register an account, contact us, or subscribe to our communications, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment gateways)
- Order History
Non-Personal Information
We may automatically collect certain information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Referral Source
- Cookies and Similar Technologies
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and shipping information
- Improve our products and services
- Personalize user experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional offers and newsletters (with your consent where required)
3. Payment Information
We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers. Payments are processed through secure third-party payment service providers that maintain their own privacy and security standards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can modify your browser settings to decline cookies; however, some features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Shipping and logistics partners for order delivery
- Payment gateway providers for payment processing
- Service providers assisting with website operations
- Government authorities when required by law or legal process
6. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Fulfill legal and regulatory obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request details about how your information is processed
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such websites. Users should review the privacy policies of those third parties before providing information.
10. Children’s Privacy
Our website is not intended for children under the age of 18 years. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Prayash Distributors
Website: epoxyartcraft.com
Email: prayashforartcraft@gmail.com
Phone: +91 7001287354
Address: 76A Rabindra Sarani, Ranaghat-741201, Westbengal, India.
By using epoxyartcraft.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.